Major healthcare system optimizes clinical mobility for greater efficiency and patient care
This study involves a major healthcare organization that was facing a productivity and privacy issue around session-stealing that was regularly affecting clinicians’ ability to access patient records. The organization’s IT department was receiving multiple support tickets daily for session-stealing. With one badge swipe, two clinicians were affected, and the wrong patient’s EMR would be on display from a different session. With these occurrences, the clinicians’ work would be temporarily – and repeatedly—delayed.
Download this case study to learn how A2U engineers put a solution in place that successfully resolved the session-stealing issue.