A2U became a part of the IntraSystems family in December, 2021. As such, we’re expanding! A2U, A Division of IntraSystems’ mission is to provide secure application delivery, managed services, virtualization services and secure network infrastructure solutions centered on the principles of excellence, service, and quality. A2U/IntraSystems delivers customer satisfaction through technical competence, prominent partnerships, and professional integrity of all employees.
A2U offers a great team atmosphere with the opportunity to further develop your skills and knowledge in working with leading-edge technology companies. At A2U, we believe that happy and productive employees equate to satisfied customers. We need talented, creative, high-energy professionals to support our growth. Work with a great team of people in a business-casual environment.
Benefits include the following:
- 401(k) Plan
- Health and dental insurance
- Short and long-term disability
- Vacation, sick time, and holiday pay
- Technology training
A2U is hiring! Please review the current job positions listed below:
The Customer Success Strategy/MSP Operations Manager has the primary responsibility of increasing customer satisfaction within the IT Operations Department. The CSM will also have responsibility for increasing recurring revenues as well as purchases through existing managed services customers.
The IT Engineering Manager/ Technology Evangelist provides leadership to the team comprised of delivery engineers as well as collaborates with sales, engineering, and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers.
This position provides escalation support for Support Analyst, Support Engineers, and Support Specialists on various technical issues and problems relating to A2U hosted desktops and applications. This position is responsible for responding to, documenting, and resolving support incident and problem tickets in a timely manner according to defined SLA and OLA. The Systems Analyst will perform root cause analysis escalation alongside of the Support Specialist, develop checklists for typical problems, and recommend procedures and controls.
A2U, A Division of IntraSystems is an Equal Opportunity Employer. To apply for a job listed above, please send your resume to email@example.com unless noted in the job description.